FAQs

Alsubaee is a global B2B platform that connects Hajj and Umrah organizers with essential services such as accommodation, transportation, visa processing, and concierge support in Makkah and Madinah. We work exclusively with travel agents and organizers to help them create seamless pilgrimage experiences for their clients.

Yes, Alsubaee partners with a wide range of hotels in Makkah and Madinah, offering options from luxury to budget-friendly accommodations. However, we do not directly accommodate the general public. Our hotel booking services are available exclusively for travel organizers and agents to include in their Hajj and Umrah packages.

Alsubaee provides comprehensive transportation solutions tailored to the specific needs of Hajj and Umrah organizers. We offer a variety of transport options, including buses, private cars, and shuttles, all managed through our network of trusted providers to ensure safe and reliable journeys for pilgrims.

Alsubaee offers specialized visa processing services for Hajj and Umrah organizers. We handle everything from document preparation to submission, ensuring that all visa applications meet the necessary requirements and are processed efficiently, minimizing delays.

Alsubaee’s concierge service is available onsite in Mecca and Madina, providing personalized support to ensure a smooth and comfortable experience for pilgrims. Our team assists with everything from airport reception and hotel check-ins to ongoing support throughout the stay, ensuring that every need is met with professionalism and care.

No, Alsubaee is a B2B platform that works exclusively with travel agents, organizers, and partners. We do not offer direct services to individual travelers. Our focus is on supporting organizers in delivering exceptional Hajj and Umrah experiences for their clients.

Alsubaee offers a comprehensive range of services designed specifically for Hajj and Umrah organizers. With our extensive network, expert knowledge, and commitment to quality, we provide the essential tools and support needed to create successful and seamless pilgrimage experiences for your clients.